At Tilsley House we value each and every individual within our care, and tailor care packages to suit each person's needs and wishes...
Here at Tilsley House, we provide a range of services such as residential care homes, dementia care, day care, respite and enablement services.
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If you are considering making the move into our care home are welcome to make regular visits and enquiries into our services to get a feel for what we have to offer. Prior to admitting any resident, we take the time to talk to you and your families to find out as much as we can about your needs and wishes through a pre-admission assessment. We encourage residents to continue to live their lives however they wish. We will support you in every way we can. We enable people to remain as independent as possible and equip them with the tools and services to live as they wish to. We also encourage residents to participate in meaningful and purposeful activities such as cooking, gardening and shopping, and indeed, to continue to pursue their own personal interests and hobbies.
Tilsley House has an enabling environment with large, open space communal areas and easily accessible grounds.
We will draw up a personalised care plan for each of our residents that reflects their specific care needs and preferences.
We make every effort to ensure that all our staff members have the required training, knowledge and experience to support our residents whilst ensuring our residents have a voice, can exercise choice and have control in their lives in accordance with their wishes and capabilities.
Where possible we employ care staff with at least a Care Certificate or equivalent qualification. We encourage Senior Care staff to achieve at least a level 3 QCF qualification. All staff are supervised and appraised on a regular basis and monitored to ensure high performance levels.
We recognise that quality assurance is an integral tool for monitoring and developing our service provision. To assist in this, we are continuously investing in software and technology to support the standards of care we provide. The home's management staff also conduct regular audits of all aspects of the home, ensuring that standards and expectations are being met accordingly.
We would like to think that everyone coming into contact with our services are can be our partners in driving up the quality of our care. We therefore, actively encouraged stakeholders to share with us their views on the services and facilities which we provide. Additionally, surveys are distributed at twice yearly for residents, relatives and other professionals to feedback on aspects of our service