Solomon Care Homes

DIRECTOR'S NOTE

Dear all,

I would like to wish you all a very happy New Year. We hope 2025 will bring happiness and fulfilment to you as well as all our residents. Over the Christmas period, I hope you were able to join us in some of the activities and events we held at the home.

A few notable points worth highlighting from 2024:

• Michelle was recruited as our Manager. She has now been with us for around 4-5 months and I would like to thank you all for welcoming her and helping her settle. Michelle always has the residents' best interest at heart and we look forward to her ideas of how we can to improve the home.
• Tilsley House had an inspection by North Somerset towards the end of the year and some of you were kind enough to fill out a questionnaire as part of this. We are happy to inform you that the inspection went well with only minor actions identified. Michelle has already completed many of these actions and would be happy to show you a summary of the outcome.
• We are all very proud that Kathy was a recipient of the Care & Support West award for best Finance and Administration colleague in 2024. She thoroughly deserved this award and we look forward to Kathy's continuing contribution in 2025. We hope Tilsley House will be in a position to compete for more awards in 2025.
• Hopefully you have noticed the refurbishments on the 1st floor and 2nd floor corridors. During 2025 we will continue our refurbishment program to include ground floor corridor and the common areas, and we are looking at further develop the range of activities provided. We are also going to place some emphasis on additional training for staff to further develop their skills and competencies.

As always, teedback is very important to us, and we want to ensure we continue to develop our service in all areas. Although we arrange a relatives' meeting a couple of times per year, please feel free to get in touch with Michelle or myself at any time. We would be delighted to hear your thoughts, comments and suggestions.

So, lets continue to work together to make the later years of our residents' lives as fulfilling and meaningful as possible.

Best wishes and warm regards,

Rizwan Govindji
Director