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"My 91 year old dad was very unwell and extremely unhappy in hospital. The manager at Tilsley House was so prompt in her assessment and acceptance of dad. Nothing was too much trouble and he moved into the home on an (we hoped) interim basis until adequate care could be arranged. Sadly, he was very confused initially, but the staff were amazing and supported him and our family.
Unfortunately he became ill again, but the Tilsley team were prompt to act to get him back to hospital where he passed away. Thanks to all the staff, sorry this took so long but now mum is in hospital.
How likely would you be to recommend Tilsley House Care Home? Extremely Likely
Overall Standard: Good
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent"
- Relative via carehome.co.uk (March 2016)
"I find the staff at Tilsley are always welcoming, friendly and professional. They always have time for visitors and residents alike". - External Activity Provider (2013).
"I would like to say how very impressed I am with the setup and the staff at Tilsley House. Everyone has been so kind and caring towards my mum since her arrival, as well as being most welcoming to myself and other visitors. We are always offered tea and biscuits and a friendly chat, and we now feel that all of us, including mum, are part of the Tilsley 'family'. Thank you to everyone." - Relative (2013).
"Lovely home with lovely, friendly staff. Good food, many activites and well cared for" - District Nurse (2013).
"My friend is very happy here and in much better health since she has been staying at Tilsley House. The staff are all very happy and nice and welcoming" - Friend of Service User (2013).
"It's the most pleasant and happy home I visit, it always smells nice and the staff are always friendly. I love coming in to do my sessions and I am extremely happy about the extension being finished and be able to take my Tai Chi lessons in the new lounge" - Holistic Therapist (2013).
"I have found every one of the staff to be absolutely excellent in all their dealings with the residents. The meals that are prepared at the home are absolutely wonderful and I have been priviledged to taste one myself. The home has a warm and friendly atmosphere" - Relative (2012).
"Tilsley House is a charming care home which strives to promote high standards of care for all residents. It has a lovely and homely environment, blessed with beautiful gardens and is a relaxed but innovative place to work" - Member of Staff (2012).